It is possible to cancel the reservation up to 5 days in advance by sending an e-mail or by calling between 9 am and 6 pm from Monday to Sunday. In the event that the reservation is not canceled within the deadline or if you do not show up on the morning of take-off, the ticket will not be refunded. If the flight is canceled due to adverse weather conditions, other dates will be proposed which you can select on our calendar.

Our TorreNera Balloon tickets are valid for 2 years. The validity can be extended for a further 2 years with a payment of 100 euros.

The balloon flies at the speed of the wind which is therefore not felt by the passengers in the gondola. The pilot can change direction by changing altitude. The distance traveled from the take-off point will depend on the intensity of the wind present on the day of the flight and may vary from a few km to approximately 20-30 km. Generally the altitude reached will be around 500 meters. The hot air balloon magically allows you to caress a field of sunflowers and climb up to the altitude for the best possible view of the landscape below.

The experience begins at the take-off point and ends after landing and return to base and lasts approximately 3-4 hours. The flight itself takes around 50-60 minutes.

Each landing is different from the previous ones. This depends on the wind and the terrain on which the spacecraft rests. Generally the pilot lands softly with the basket in a perfectly vertical position. A slight bending of the knees will therefore be sufficient to cushion the contact with the ground. It may happen that the basket leans sideways. In this case, the pilot will warn you in time and then help you get off. Both landings are safe. Before each flight you will be informed by the pilot and crew on the procedures to be adopted. Landing takes place on fields, open and free spaces.

Despite the cold morning air or the winter frost, the temperature inside the spacecraft is at least 8 degrees higher than the outside. This is due to the heat produced by the burners above the passengers. The only characteristic noise is that of the burners activated by the pilot.

In addition to the pilot, in charge of the flight, the ground crew will be present, whose task is to assist the pilot himself in all phases of preparation, inflation, landing, deflation and recovery of passengers and the balloon. Our crew members are trained by TorreNera Balloon and attend frequent refresher courses.